Customer Feedback

Good Product. Prompt Delivery

Just what I was looking for. Delivery was really good too. The price was also bang on. Thanks very much.

Very good service would use again

Very easy to get item required and delivery was excellent as as they say exactly as described on the packet.

buying from your web site was not bad, nothing to complain about

Just recived my preordered HTC one.
Shipment was fast. The unit is awesome!
Thank you.

I had a very good experience with this order from your company. Though HTC delayed the supply of the phone, I still got my phone in reasonable time and in wonderful condition

Altogether great deal. The Xperia Z is a brilliant smartphone despite these weird display etc. discussions. Delivery time was way ahead of German availability. I also received the included Sony wireless speakers and wouldn't have bought them otherwise, but now having them I must admit I learned to love them. A minus however is Clove package quality - phone and speakers were simply put into an envelop for international shipment (!), without any further protection - and both packages of phone and speakers looked like that on arrival, so only 4 or of 5 stars.

The communication was very good. Unfortunately, the delay in your supply chain, meant that the delivery of the products themselves took quite a time.

Thx for good job:)

I like to work with you, I will recommend you to my friends,
has not received the phone and dock station.

Clove Responsee 8/3/2013 - The package is on its way and will arrive very soon.

Quick reliable and trouble free service. Keep up the great performance.

excellent service. Part available not found anywhere else.

Just as described, very quick dispatch, secure packaging.

no complaints whatsoever good price the right product quick delivery

I will order from you again a real pleasure
thanks so much great phone fast delivery to boot.

excellent product, excellent business, thanks for your support!

Product as shown, well packaged, arrived fairly quickly. Used Clove many times, customer service very good, also in the case of refunds.

Excellent service from Clove, phone was out of stock due to supplier availability, Clove were very proactive in keeping me informed of the situation, once it was available it arrived the very next day.

Brilliant service..have bought a few phones now and will buy again definatley ;)

Awesome! Ordering process went quick and easy and the most important part is the product itself was shipped internationally so quickly! That is The Service, guys, definitely going to order next product from Clove in case of its unavailability in country I am living in.
Thanks again.

Ordering was simple, customer services are fantastic.
Phone arrived safe and sound, with a free pen too!

Order in you phone.
After ordering quickly got it.
Very happy choice online store!

Your sales team was extremely responsive and helpful with my enquiries, and shipping was fast. Overall it's been an excellent experience

I first bought some Psion accessories from Clove in 1994. I had good service, so when I needed a new Blackberry, I went back to you. I had no complaints in 1994 and I have none now.

Fast, efficient service with excellent customer support

Good service - thank you

Web site is intuitive has great content but not to busy. Service was great and kept me up to date. Will do business again and will buy accessories for my phone from Clove when I get a minute as long as prices are competitive.

Good communication and a rapid delivery. the items where as described and of excellent quality.

Shipping is excellent, I received my screen protector in about a week. However, I did note to indicate that the envelope should not be bent, and that was not enacted upon. The envelope and my screen protectors (2 pieces in a package) were slightly curved but there were no obvious folding marks.

Clove Response - We are sorry that the packaging request was not followed, it is our intention to pack items safely and securely to ensure they are received in ideal condition. We are pleased to hear there was no damage to the product.

I am impressed at the ease of ordering and the time it took to receive my order

OK

I ordered a Sony Xperia T from you, I got it very quickly and I am very happy with the service you have. Good service.

I was chasing the nokia lumia 920 since it was announced. It was impossible to buy it anywhere unless you commit to expensive 2 year contract. I tried to buy through Phone Master but they failed me quite badly. I then found the clove. They where friendly and helpful. They gave a release date, I put my order and true to their word they delivered on time as promised. No other retailer could do deliver. I'm really happy with this amazing phone and really pleased with the service of The Clove. They great bunch of people. Thank you so much.

Matti

The ordering process was very clear and was easy and quick to make, the delivery was very fast and I am overall pleased with the whole experience, the only one critisism was that the seals on my box were opened and after contacting your customer services was told this was a random quality control inspection, nevertheless I was still disappointed.

Product did not arrive. Assume lost in post. You made me wait two weeks before able to get action and then refunded money rather than sending produce again. So had to find another suppler to get it from. So lots of delays.
I appreciate it must be annoying for a product to get lost. I would rather have had the product and money back, and rather not wait two weeks before getting a resolution.
So not impressed.

Clove Response 14/11 - It is a shame that the product did not arrive. It was sent via 1^st class post which on average arrives within 2-3 working days but Royal Mail can take up to 14 days to deliver it. It is with regret that the item you ordered was no longer being stocked and we were unable to offer a replacement to you. A full refund was provided. We can only apologise that it didn’t turn up.

It's amazing ! it took only five days to delivery, and bonus software! You are amazing! great thanks Clove!

Excellent service, phone arrived in 3 days and in perfect conditions.

Service quite okay!

I'd like to thank Clove for excellent service. The item was dispatched without any delays, tracking information appeared as promised, whole shipping from UK to Moscow took only 10 days that I consider being quite fast. Will recommend the shop to my friends and I'm happy that my first experience with Clove is that positive.