The following is a list of Frequently Asked Questions (FAQs) about this product. Hopefully you will find the answer to your question, if not, use the contact form below and we shall answer it for you.
Do you ship internationally?
Yes - If you are located outside of the UK you may want to take a look at our list of FAQs for international customers on the following link: http://www.clove.co.uk/international-customers.aspx
Is this phone SIM FREE and Unlocked?
Yes, this phone is unlocked and can be used with networks around the world.
Do check the specifications to ensure compatibility in your region with your network provider. No SIM card or contract applies to this phone.
Is this phone brand new?
Yes. Unless the description of the product suggests otherwise (I.e. EX-DEMO) then this product is brand new and has not been used before.
Is there any network/operator branding?
No - There is only the manufacturer’s branding.
Does the phone have a Micro SD / memory card slot?
What SIM card does this phone use?
This phone uses a NANO SIM card
Is this phone Dual SIM?
Is this handset LTE compatible?
Yes. This phone is compatible on international LTE Bands 1, 2, 3, 4, 5, 7,8 ,12, 13, 17, 20, 25, 26, 28, 29, 30, 32, 38, 40, 41, 66
Please check with your local operator for LTE network provisions in your area.
Does this phone have a removable battery?
No. The battery is sealed and not user-replaceable.
Does this phone have a virtual assistant?
Yes. The Google Assistant is available and can be activated by squeezing the phone
Is this phone water resistant?
Yes, the handset is IP67 rated for water and dust resistance
What charger does this phone use?
This phone uses a USB Type-C connector. Fast charging is supported.
Does this phone have wireless charging?
Can I use Android Pay?
Yes. The phone has NFC to initiate contactless payments.
Does this phone have a fingerprint sensor?
Yes. There is a fingerprint sensor on the rear of the phone.
Do you have a question?