Ring Video Doorbell Overview
Have you ever wanted to know who's at your door when you're away? With the original Ring Video Doorbell, you never have to worry about that again.
Ring connects to your home Wi-Fi network and is designed to connect to your smartphone, wherever you are in the world.
A 720p High Definition camera records whoever rings the bell, or approaches and trips the motion sensors.
As soon as this happens, you get an alert on your smartphone or tablet. Through the free app, you can instantly see who's at your door and even talk to them - each Ring has two-way communication with a built-in microphone & speaker.
Ring lets you set up customised 'motion zones' depending on if people tend to approach from the front or sides of your entrance. There is also infrared night vision, plus a weather resistant design so Ring can stay fixed to the outside all year round.
Additional Ring Products
Ring produce a range of connected security products that work together to monitor your home's exterior. These include the following:
No professional installation required
Ring has been designed to get up and running as quickly as possible. No professional installation is required.
The unit has a built-in rechargeable battery which will last between 6-12 months with Ring's use-case testing. The battery will recharge in 4-5 hours frm a standard 2.1A USB charger. Low battery otifications are sent automatically to the app.
Ring can also be optionally wired into your building's mains power for continuous uninterrupted use.
All Ring products can connect to a standard Wi-Fi router and support WPA2, WPA and WEP security. A static IP address can be assigned if you so wish.
Each Ring is supplied with proprietary security screws. This makes Ring especially difficult to steal. If anyone does manage to remove your Ring, it can be replaced free of charge if a police report is supplied.
Ring Video Doorbell App
You can connect to your Ring Video Doorbell from anywhere in the world you have an Internet connection. Either log in to your online account from a desktop PC or laptop, or use the official mobile app for iOS or Android.
iTunes | Google Play
Once connected, you can live view from any Ring items you have connected to your account.
Ring Video Recording Plans
There's no obligation to start up a recording plan, although signing up does provide you with additional benefits.
The standard Free tier gives you access to instant push notifications, streaming audio/video and live view. That's all you nee dot get started using Ring.
To store your recordings for future viewing, then you can choose from the Basic or Protect plans.
Both plans offer Cloud storage of all recorded Ring videos for up to 60 days with unlimited access and review. You can also save some clips, plus instantly share videos with friends or law enforcement if required.
Additionally, the Basic plan offers 1 year extended warranty to protect against damage or theft. The Protect Plan has a lifetime warranty against damage or theft. Basic is available for £24.99 (£2.50 p/month p/camera) and Protect costs £80 (£8 p/month unlimited Ring products).
Ring Video Doorbell Specifications
- Hardwired (8-24V A/C)
- 802.11 b/g/n Wi-Fi
- Requires minimum upload of 500 kpbs (1 Mbps recommended)
- Two-way audio with noise cancellation
- 720p HD Video
- Motion Tracking
- Night Vision
- 4.98 in. x 2.43 in. x .87 in.
- (12.65cm x 6.17cm x 2.21cm)
Field of View
- -5°F to 120°F
- (-20°C to 48°C)
The following are the official FAQs for the RING Video Doorbell, also available here
HOW DOES RING™ VIDEO DOORBELL WORK?
Ring Video Doorbell connects to your home Wi-Fi network and sends real-time notifications to your smart phone or tablet when someone is at your door.
Using the free Ring App which is available for Apple, Android, and Windows 10 devices, you can see an HD Video stream of the person at your door and speak to them using two-way audio communication.
Ring Doorbell can alert you when someone presses the button on your doorbell or when motion is detected. Ring Doorbells operate on battery power or hooked up to your home doorbell wiring.
HOW BIG IS RING DOORBELL?
Ring Doorbell is 12.65cm x 6.17cm x 2.21cm.
DOES RING REQUIRE POWER WIRES TO WORK?
Ring Doorbell can operate wirelessly using its built-in battery. You also have the option of connecting your Ring Doorbell to your home’s existing doorbell wiring.
HOW LONG DOES IT TAKE THE BATTERY TO RECHARGE?
When connected to a 2.1 amp charger, Ring will fully charge in approximately 4-5 hours. When connected to a 1 amp charger, Ring will fully charge in approximately 9-10 hours.
WILL I BE NOTIFIED WHEN THE BATTERY IN MY RING DOORBELL IS LOW?
Yes - you'll receive email reminders when your battery runs low. The Ring app also features a low-battery warning, as well as a battery level indicator that you can check at any time.
ARE THERE ANY ADDITIONAL FEES INVOLVED?
All Ring devices will operate without an additional fee or subscription. However, Ring offer optional Ring Video Recording Plans that cost a monthly or yearly subscription fee.
Without Ring Video Recording, you will still receive alerts when visitors press your Doorbell or trigger the motion sensors in your device, and you’ll still get live streaming video and two-way audio, so you can see, hear and speak to guests in real-time, as the event is happening.
However, if you don’t have Ring Video Recording and you miss an alert or a live event, you will not be able to review the video. Ring Video Recording will save all of your recordings to your Ring account for up to 60 days, and with Ring Video Recording, you can also review the videos, download them to local storage, and share them via social media, text and email.
There are two options for Ring Video Recording: Basic and Protect. Basic costs £2.50 per month or £24.99 for the year per device; Protect costs £8 per month or £80 for year, and it covers an unlimited amount of Ring cameras and offers a lifetime product warranty.
HOW CAN I GET HELP WITH SETUP AND INSTALLATION OF MY RING DEVICE?
Ring's Community Support Team is available 7 days a week. Monday-Friday: 8 am - 7 pm. Saturday-Sunday: 9 am - 5 pm.
You can contact us by telephoning our customer service team at 44 (0) 1727 263045.
WHAT IF SOMEONE STEALS MY RING DOORBELL?
Ring Doorbell is equipped with proprietary security screws that keep the device securely mounted. If your Ring Doorbell is stolen, please contact us with a police report and we will replace it free of charge.
The following are FAQ's regarding the paid Ring Basic and Ring Protect services
What are the minimum upload speeds?
Requires a minimum upload speed of 500 Kbps, but 1 Mbps is recommended for optimal performance.
What's the difference between Basic and Protect?
Basic is charged per camera. So if you have multiple Ring cameras, you’ll need multiple Basic Plans to cover each. With Basic, you can review, save and share your Ring videos at anytime with anyone. It costs £2.50 GBP per month or £24.99 GBP for the year.
Protect covers an unlimited amount of Ring cameras. So you can have as many Ring cameras as you like, and you only pay one flat rate. Just like Basic, Protect lets you review, save and share your videos, but you also get added security and a 10% discount on future Ring purchases. It costs £8 GBP per month or £80 GBP for the year.
How long do my videos stay in my Ring account?
60 days. Your videos will be deleted from your account 60 days after the original recording date. You can also save your Ring videos, so you'll never lose them.
If I don't sign up for a Ring Video Recording Plan, will I still get alerts?
Yes. You'll still get alerts when visitors press your Doorbell or trigger the motion sensors.
What if I have more than one Ring camera?
If you have more than one Ring camera, you have two options.
You can sign up for Basic, and you’ll be charged for each Ring camera. Or you can sign up for Protect, and you'll only be charged one flat rate for an unlimited amount of Ring cameras.
If I sign up after my free 30-day trial, will I still be able to retrieve my videos?
If you don’t subscribe before your trial has ended, your videos will be lost. However, if you purchase a subscription during the free trial, your paid subscription will go into effect as soon as your trial has ended, and none of your videos will be deleted.
How do I purchase a paid subscription to a Ring Video Recording Plan?
Purchases can be made by logging into your account on Ring.com or in the Account section of the Ring app.
How much does a Ring Video Recording Plan cost?
Basic costs £2.50 GBP per month or £24.99 GBP for the year, and you're charged per camera.
Protect costs £8 GBP per month or £80 GBP for the year, and it covers an unlimited amount of Ring cameras.
How long is the free trial?
30 days. If you purchase a paid subscription during those 30 days, it will become automatically activated at the end of your free trial.
If I upgrade from Basic to Protect, how will I be charged?
Your subscription will be prorated, so any leftover money in your account will be applied to your first bill. The day that you upgrade from Basic to Protect will become the start date for your new billing cycle.
Does a Ring Video Recording Plan require any contracts or commitments?
No. You can cancel your subscription at any time.
Do I have to pay for each smartphone or tablet connected to Ring?
No. The price does not increase if you have multiple phones, tablets or computers connected to Ring.
Do you have a question?